At Launchyoo we want to provide you a serene browsing experience. We give you control of what you see, we minimize the number of ads, we put the emphasis on content and its quality. In addition, the entire application, both in APP and web version (https) is architected with data security in mind.
But it also depends on you, it is in your hands. First, make sure you use a sufficiently complex password. We do not enforce a minimum number of characters or the use of special characters, often annoying ties. Therefore, it will be up to you to decide what level of complexity you consider appropriate.
When you log in, you will be asked for your password and registration email instead of your nickname. Your nickname is known to everyone, your registration email is definitely not.
When you register and before you can access Launchyoo for the first time, an email will be sent to the address you have indicated. It is an activation email, two-step authentication so that only you can complete the process and move on.
Logically, we invite you not to provide your account login data to anyone, inside the platform or outside. We will never contact you to ask for your profile information, which could allow us to identify you, within the platform. We will always do this through our official emails, in particular customercare@launchyoo.com. It is to this email that you should write if your account has been hacked, and we will immediately contact you and resolve the situation. We invite you to contact us if you think a friend’s account has been compromised. Ideally, check with this person first that there is indeed a problem.
Always log out of Launchyoo when using a public device or someone else’s, other than your own.
Be always careful with malicious software, which can cause damage to your computer or mobile phone and, among other things, access the registration and login data of your different programs.
Make sure that access to your mobile phone is restricted by password, PIN, fingerprint, facial image (it is less secure) or pattern. Otherwise, anyone who got hold of your mobile device could have access to your applications.
Do not click on suspicious links, as they could contain malware or viruses.
If you have any question or issue, contact us through the Help and Support option in the application, or by email customercare@launchyoo.com, and we will always be happy to help you.
