If you want to delete your account, you just have to do it through an indication within the platform in the “Help and Support” section, in the App Menu. Click HERE to see the options on this page. The elimination request should accompany the “Call for assistance” marking.
Alternatively, you can write us a message at customercare@launchyoo.com. You must indicate in the message your nickname and registration email address to confirm your desire to unsubscribe (snif…)
Once we have received this information, we will proceed to remove your profile and account and delete all your files and all your posts, comments and interactions from our databases. It will be as if you’d never existed in Launchyoo, which brings pain to our hearts.
The process can take up to two weeks due to the progressive erasure of data on the servers. We will notify you when it is complete.
As much as it is sad for us to see any of our users leave, if it is your wish, we will appreciate very much if you let us know what you did not like, why are you leaving, so that you can give us an opportunity to improve… and see you back.
