At Launchyoo we have only two interests: the first is that you like this social network, you enjoy it, it grows, succeeds and we have a future together: that is true sustainability; the second, that our product and our company survive economically.
To bring the two together in the most natural way possible, we have established that the application will display Ads. The first thing we did was to make sure which is the type of Ads, in the digital environment, that causes the least nuisance. Thus, we have selected the ‘post‘ type Ads, which appear on the wall interspersed between users normal posts.
No pop-up windows, no ads that cut videos in half, no fixed areas that always show photos or videos of advertisers. Only Ad-type posts, visible from time to time while scrolling the screen vertically. In addition, you will find them in much lower quantities than what you have become accustomed to, by force: a huge amount. The goal is not to distort the browsing experience, not to disturb you, but at the same time to give us the opportunity to obtain the necessary benefits from activities to keep going.
The Contacts icon, at the bottom right corner in the footer of the Application, and at the top right corner in the header of the Desktop version, gives you access to the list of your contacts.
The order in which they appear is, from top to bottom:
For each of your present contacts (Friends/Followers and Following), arranged vertically, you will see, on the right side, the icon that allows you to remove them from your contact list. You will be asked for final confirmation before proceeding.
You can, in the same way and with the same icon, delete the friendship request that you have sent to a contact whose decision is still pending.
The fact that a friendship request is pending, either because you have sent it or because it has been sent to you, is also displayed on the profile page of the person in question, with the indication “PENDING“.
In the case of ‘Friendship’ requests (if you and the other person are both User-type profiles) that you have received, your contacts page will display it to you in the first place. You can:
In the event that you are an Influencer, Business or Association type of profile and another profile wishes to follow you, the acceptance will be automatic and a notification will appear to you, letting you know that you have a new follower. These types of profiles are considered public and individual acceptance is not necessary. Of course, you can remove any profile from the list of your Followers or from those you yourself follow (‘Following’).
Friends, Followers and Following lists display profiles in chronological order, from the date you stablished the relationship.
You can find here the different contact methods that we put at your disposal, depending on the reason why you want to contact us. Our team will respond to you as soon as possible.
Within the application itself you will find, in the main Menu, “Help and Support“. You can use it to leave us any comment, suggestion, assessment, indication of problems on the platform, etc. You just have to select the type of need and write us describing the problem or issue.
For the same cases, if you wish, you can contact us through the email customercare@launchyoo.com
We send you informative emails when we update the policies and terms and conditions, or when we introduce important new features. Sometimes we ask you to answer to them, if you wish, with suggestions or comments, to the e-mail info@launchyoo.com
If you are interested in advertising your product or service on Launchyoo, you can write to us at advertising@launchyoo.com. We will solve all your doubts and formalize the process of creating the Ad campaign on the platform.
To get in touch with the team coordinating the project, you can send an email to management@launchyoo.com
Once you have registered to Launchyoo, access will be immediate. The application remembers the last user and keeps it active, so that it will not be necessary to log in again, but if you logged out or you use more than one profile and therefore need to change from one to another, the login screen allows access with the simple indication of email and password.
Why email and not nickname? They ask us often. For two reasons:
Once the data has been compiled, clicking on “Login” will give immediate access to Launchyoo.
The login screen allows, in turn, to create a new account (register) and to manage the password change and forgot password.
The rest of the people on the platform will know you by your nickname. You must indicate it during the registration process and, for now, it is not modifiable. Keep in mind that not all characters are allowed, the registration guide will warn you if you are using any of them. Your nickname appears in your profile page and in all the posts you share on the walls and groups.
But also, you can indicate your real name or another way in which you want to be known. This information appears in your profile page, below your nickname, to the left of your profile type, and next to your profile type when someone opens any of your posts.
When someone searches for you with the search bar, they will be able to find you by your nickname but also by your real name, as long as your real name privacy option allows it. To modify it, you can go to the main Menu, then ‘Privacy’, and decide there who can search and see your real name: everyone, friends of friends, friends, none.
We show you internal notifications and the bell-shaped icon, at the bottom right corner in the APP version, and at the top right corner in the Desktop version, lights up and indicates you the number of these that await your attention. Once you click on the icon, the notifications menu will display them, then you can click on any of them to go to the event in question.
Internal notifications appear when:
These notifications are the bare minimum to enjoy browsing a social platform. We don’t want to bombard you with useless notifications!
But also, Launchyoo can send “push” notifications, which show activity through the application icon on your mobile phone. The cases that can activate these types of notifications are currently:
You can choose to activate push notifications for each of these cases or, on the contrary, deactivate them, accessing Notifications page in the main Menu. You will see some functions in the list that are not available yet… we keep working!
Launchyoo presents functions and modes of use that will be familiar to you, but also new features that you must know to be able to take full advantage of, with the aim of improving your own visibility and digital reach.
Here we leave you a series of suggestions to achieve it, with professional profiles in mind: INFLUENCER, BUSINESS and ASSOCIATION.
Grow in and with Launchyoo.
We DO NOT show your connection status to other users. There is no option that allows you to activate or deactivate this function, it simply is not possible because it is not part of the way we think social networks should be. For a thousand reasons, the use of these products can generate a lot of anxiety, an urge to be permanently connected, sharing, watching… It can be exhausting. When you connect to Launchyoo, we want the experience to be, in this sense, diverse, serene, and not displaying the state of connection of the people who use it is, from our point of view, a step in that direction.
Your profile page is your window to the rest of the Launchyoo universe. The information you include is helpful for others, inside and outside of the platform, to better know who you are, with whom they interact, to be able to form an opinion about you and to be able to find you. Among all its data, only the nickname is always visible and must be entered during the registration process to the application.
We have looked for a fresh aesthetics for the profile page, and it will be you to complete it and give it the final touches, building it to your desires. It’s yours!
The information that can be entered is the following:
Nickname. It is the name by which you identify yourself in Launchyoo. No other user can share it and it will not be possible for you to continue with the registration process if the nickname you indicate is already in use by another user. It is not possible, at the moment, to change your nickname after registration. However, for special needs please contact us at customercare@launchyoo.com and we will assist you.
Real name. You can enter it if you wish, to make it easier for other users to find you in the application. User-type profiles can choose who will be able to see it (everyone, friends of friends, friends, nobody).
Profile photo. Your presentation photo, which will be seen by all Launchyoo users.
Background picture. Accompanying your profile photo on your personal page.
Birthdate. Upcoming features, such as active socialization or the indication of the birthday of the contacts, will require you to indicate it in order to properly function. It is not mandatory information.
Chatyoo. On the left side of the profile photo of any of your contacts (Friends, Followers or Following) you will find the icon that gives access to direct and private conversation with that profile. This icon does not appear on your own page or on that of profiles that are not contacts.
Gender. Indication of your gender. Again, some future features will require you to indicate this in order to function properly. It is not and will not be mandatory information in any case.
Your presentation. Below your profile photo you have the possibility to write a text with no length limit, to introduce yourself to the world. We call it “About me“. Write whatever you want! It is your moment.
Links to websites. You can enter up to four URLs to direct anyone who visits your profile page, with a single click, to your website, your project or company page, your profiles on other social networks… whatever you want.
Furthermore, the profile page displays the number of your contacts, with no possibility to access them though (you will do so through the contacts page icon). They will be your “Friends” and “Following” if you are a User, or your “Followers” if you are an Influencer, Business or Association. “Following” number is not displayed for this profile types.
Your posts in chronological order, your Feed, is also visible. It is accessible by any user who visits your profile page.
And at the bottom part, the last thing to be displayed is your Album. The collection of your best moments, favourite places, photos, best products if you are a company, services if you are a company or professional… They are a collection of multimedia files (photos, videos or audios) that you want to place, in a visible and permanent way, on your profile page.
From your profile page you can add content to the Album belonging to your already shared publications, through the ‘+’ icon positioned on the top right side.
You can watch an explanatory video about the profile page. Click HERE.
And you’ve got everything at glance here:
Those of us who have used social networks for years deserved a reset, a start from scratch with an ethical, sustainable, transparent platform, worthy of our times and of what the future deserves. We measure sustainability in how our future is assured through your satisfaction, respect for you and your data, and the return to the society that we give.
Launchyoo is a platform in which we all have a place, but as in all cases of coexistence of a large number of people, with diverse sensitivities, interests, tastes, ways of seeing life and the world, it is necessary to establish a series of criteria to ensure good coexistence between us. To some, these rules will seem too lax, to others, too rigid. It is normal, everyone has their own vision and it is impossible to please everyone, but we can tell you that we have built them and apply them with maximum transparency and the absolute desire that they truly serve a purpose: that we are all at ease in this social network.
We place here the first two articles of the Universal Declaration of Human Rights, whose enlightening simplicity and strength we could never match. Did you ever think that you would find them in the explanations about the community rules of a social network?
Article 1.
All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood.
Article 2.
Everyone is entitled to all the rights and freedoms set forth in this Declaration, without distinction of any kind, such as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status. Furthermore, no distinction shall be made on the basis of the political, jurisdictional or international status of the country or territory to which a person belongs, whether it be independent, trust, non-self-governing or under any other limitation of sovereignty.
Based on this and as our guide, we ask you, please, to:
Launchyoo does not allow, at the moment, to change the email address associated with the account you have created. This greatly limits the possibilities of profile hacking.
But if the email change becomes necessary, you can send us a request to customercare@launchyoo.com with the information of the new email. Our team will proceed to validate your identity and, once made, the change will be implemented and you will be notified.
In this way, we will never actively contact you, on the platform, proposing the change of email address and requesting new data. Anyone who acts in this way should quickly be the subject of suspicion on your side and the matter notified for us to operate accordingly.
If you have been a victim of hacking or you think someone you know has been, please contact us immediately at the email address above. We will be active to resolve the situation as soon as possible.
Ownership over the rights of exploitation and use by the creator or creators of content is a fundamental right, protected by law. At Launchyoo we take it very seriously and will act against any action that violates it. Intellectual property rights include copyright and trademark rights.
To publish or insert content on Launchyoo, you must hold the legitimate ownership of all the exploitation rights which allow their reproduction, distribution, public communication – even in the modalities of rendering it available – and transformation, by any electronic and digital means.
In addition, even if you are the legitimate owner of the exploitation rights over the content that you publish or share on Launchyoo, you must obtain the corresponding authorizations or permissions from the individuals that appear in such publications, in relation to their image rights, so as not to generate illegitimate interference in honour, in personal and family privacy and in the image itself, and to avoid violation of their rights in terms of data protection.
Everything said above is valid and effective for any social network and, in general, for any data exchange platform.
You can warn us of an infringement of any of these terms by letting us know the publication that has committed it (Flag of a publication), by writing us a message through the Help and Support option in the application menu, or by writing an email to customercare@launchyoo.com
If you find content on Launchyoo that you believe violates your personal rights or the laws in force in your geographic area, region or country, it is highly likely that it violates Our Community Rules. For example, apology for violence or terrorism, bullying, harassment, explicit sexual content, violation of privacy and individual rights, are things that cannot be consented within the new social network.
We provide you with the option to Flag a publication (click HERE to learn more) so that you can send us information about any inappropriate content. The icon from which you access it, […] three horizontal dots, is available at the bottom right corner of each post.
If the motivation for your complaint is the violation of your own rights, we ask you to clearly indicate this in the space dedicated to additional comments. Our content management staff will verify it as soon as possible.
Keep in mind that we use fair and equitable criteria, our philosophy is open and we promote respect between users, between people. That being said, the fact that you indicate us a post with content that you think is inappropriate does not guarantee that we will remove it.
Obviously, in case you are requesting to eliminate your own data (though you can find the tools to eliminate any post or information present in your profile page yourself), we will proceed on the double.
First of all, if you are reading this information out of necessity, please receive our sincere condolences. You can notify us of the death of a person with a Launchyoo account via customercare@launchyoo.com.
Our policy in these cases is to close the deceased person’s account. It is an intimate event and we want everything to remain in the hands and in the memory of those close to the missing person.
By virtue of article 3. Data of the deceased persons, of the LOPDGDD, if a relative identified as such requests it, we will apply to him or her the right of PORTABILITY of data that corresponds to each user, in this case, to the deceased user, on his or her own data. It will be possible for this relative to obtain the data of the deceased person in a structured format, and safeguard it. Data will then be removed from the platform.
As an exception, the people referred to in the previous paragraph may not access the data of the deceased, or request its rectification or deletion, when the deceased person has expressly prohibited it or so is established by the law.
In the event of the death of minors, these powers may also be exercised by their legal representatives.
Launchyoo is a platform for people who want to share, communicate and enjoy social networks in a different, more serene way. There is space for everyone here, as long as consideration is shown towards the rest of the users and the rules of coexistence set in place, based on mutual respect and freedom of expression.
We will never take part in disputes, we will never bias the information and we will never show our personal opinion in any aspect under discussion, but we will take the necessary actions to protect the community and all the people who coexist in it. First of all, illicit actions cannot be allowed, and will be reported to the competent authorities as soon as they are known to occur. In addition, inappropriate content, which may damage the general sensitivity, will be removed and the user who published it will be informed. You can consult the section “Flag a publication as inappropriate” to learn more about how to indicate that a post is indeed inappropriate. We therefore reserve the right to remove content, an advertisement or, ultimately, to block a profile, if it is repetitive in actions that may harm the community. When doing so, we will communicate beforehand. Before taking actions we talk, explain, discuss, not like the bots on other social networks. We are humans and for humans.
There are many specific cases that cannot have space in Launchyoo. We will treat each case separately, with objective and reasonable criteria. We only ask that, together, we try to make this social network a place of interaction from a positive attitude. Launchyoo was born to improve the present and future of social networks, and we hope that this is also reflected in how we all make use of it.
Thanks for being a #Launcher.
If another user has shared information in a post, through the content of the text or attached photos, video or audio, that violates your privacy, that of a relative of yours (particular emphasis always placed on minors), or that of a person who due to disability, illness, being hospitalized or limited, cannot defend him or herself, or if in general you observe a publication that supposes a flagrant violation of the intimacy and privacy of another person, we strongly suggest that you contact us.
Special case refers to that of minors. If a parent or legal guardian asks us to remove any content featuring their child, under the age of 13, we will do so without delay. If the minor is between 13 and 17 years old, the minor him or herself will have to send us the request to delete the content, unless he or she presents a physical or mental disability. We therefore encourage you to discuss it with them.
We point out, in any case, that for reasons of potential visible content on the platform, the Launchyoo registration process requires confirmation of being 16 years old or more.
To contact us you do not need to fill in any report or to go to other links. You can inform us from within the platform itself. Simply, access the function Flag a post present in all posts, accessible with the icon […] (three horizontal dots) at the bottom right corner.
You will access the menu where you can select one of the available options and write a comment, as long as necessary, indicating what the problem is. The more specific you are, the easier you will make it for us to make a decision about it.
In addition, you can contact us from outside the platform, through the email customercare@launchyoo.com. From there, we are at your disposal for whatever you need.
We are here to listen to you. Any situation in which we can apply ourselves to solve it, improve the platform, protect our community or allow you to better understand and enjoy Launchyoo, we will be happy to get to work.
If the problem refers to the content of a post shared by another user, which you consider inappropriate, you have the option to ‘Flag’ the publication. You can learn more at Report an Abuse.
If it is a technical problem that you have identified or a question, or if you want to unsubscribe from Launchyoo (🙁), you can write us from within the application. In the main menu you will find Help and Support, where you can give all the details about your request or complaint. Here you can also ask for generic assistance, leave us a suggestion, an assessment, a comment or report an abuse (user with inappropriate behaviour).
When we answer you, you will receive an email to your registration email from our customer service team, via email customercare@launchyoo.com.
One other thing: we suggest you to participate in the public group &LaunchyooFuncionalidades, where many of the options, functionalities and news about the application are explained. It is sure to solve many of your doubts about how Launchyoo works. If you still have unclear questions, get in touch with us and we will be happy to help you.
And for any case in general, you can write to us at customercare@launchyoo.com. The same people who receive the information by the other methods are also available to reply from this email address.
The new social network does not use algorithms that preliminarily eliminate content, without the action of people. It is you, the users, who tells us, with your own criteria, if the post shared by another user is inappropriate for any reason. From Launchyoo we will analyse each notification and act from a criterion of freedom and sensitivity. We will not apply censorship but some shared rules and thresholds need to be respected, and we reserve the right to remove posts from the Walls or from Groups that we consider inappropriate. We will proceed to contact users who repeat posting inappropriate content, in order to allow their alignment with respect to the limits of what can be shared. Informing, always.
The option to indicate a publication as inappropriate is available as “Flag a publication“, after clicking on the icon […] at the bottom right corner of each post. It is possible to indicate:
In any of the abovementioned cases, you can write a text describing us, with all the detail you consider necessary, the reasons why you think the post should be deleted. You will help us to act. Obviously, your indication is absolutely anonymous.
Empresas
© 2020 launchyoo